Question 1

Where are you based and what areas do you serve?

Accepted Answer

Our office and showroom are on Alexander Street in Nassau, New Providence. We serve clients across the Islands of The Bahamas & the Caribbean — from Family Island resorts to private estates and commercial campuses.

Question 2

Who are the founders?

Accepted Answer

Lock Solutions Bahamas was founded by Manoli Roussos and Boysie "BJ" Dennis. Both founders are personally available via WhatsApp for project quotes, urgent service calls and on-site coordination.

Question 3

What clients have you worked with?

Accepted Answer

We work alongside major hospitality and entertainment groups including Atlantis, Baha Mar, Royal Caribbean, Carnival and Disney destinations, as well as government facilities, banks, hospitals, gated communities and luxury residences.

Question 4

How do I get a quote?

Accepted Answer

Send a project brief through the Contact page or WhatsApp Manoli or BJ directly. We respond with a project lead within one business day.

Question 5

Do you offer priority locksmith service for urgent issues?

Accepted Answer

Yes. We handle lockouts, rekeys and lock repairs with priority response during business hours. Call (242) 328-LOCK or message us on WhatsApp for the fastest dispatch.

Question 6

Can you cut and duplicate restricted or high-security keys?

Accepted Answer

It depends on if the key is restricted to dealer-only. Not all restricted keys are available to locksmiths to duplicate or cut. Our showroom is equipped for precision cutting of select restricted, dimple and standard keyways, plus on-site and in-shop duplication for residential and commercial keys.

Question 7

Do you program automotive keys and transponders?

Accepted Answer

Yes — we program, replace and duplicate transponder keys for most modern vehicles.

Question 8

Do you supply and install safes?

Accepted Answer

We supply burglary-rated and fire-rated safes for homes and businesses — for cash, documents, firearms and back-of-house operations — and handle delivery, anchoring and combination setup.

Question 9

What access control technologies do you install?

Accepted Answer

Card, fob and biometric systems for commercial and residential facilities — scaled from a single door to multi-building campuses, with audit trails and role-based permissions.

Question 10

Do you design and install CCTV systems?

Accepted Answer

Yes. We design, supply and install IP camera systems with on-site recording and remote monitoring options.

Question 11

Can you integrate with hotel PMS platforms?

Accepted Answer

Yes. We deploy RFID guest-room locks (including Orbita keyless platforms) and integrate them with leading property management systems for seamless check-in and back-of-house access.

Question 12

Do you handle electronic gates and perimeter access?

Accepted Answer

We install electronic and manual gate entry for estates, gated communities and commercial yards, including intercoms, keypads and remote control.

Question 13

Do you supply hurricane-rated doors and windows?

Accepted Answer

Yes — hurricane impact doors and windows engineered for Bahamian and Caribbean climates, including coastal and high-exposure properties.

Question 14

What kinds of security doors and frames do you install?

Accepted Answer

Heavy-duty hollow metal, wood and architectural glass door packages — supplied with matching frames, hinges, closers and multipoint locking where required.

Question 15

What is a multipoint locking system?

Accepted Answer

European-style locks that engage the door frame at multiple points with a single handle lift. They dramatically improve security, weather sealing and door performance.

Question 16

Can you design a master key system for my facility?

Accepted Answer

Yes. We engineer hierarchical keying schedules — grand master, sub-master and change keys — sized to your organization, with restricted keyways so duplicates can only be cut by authorized parties.

Question 17

Do you work with general contractors and architects?

Accepted Answer

We collaborate with GCs, architects and developers on hardware specifications, submittals, scheduling and on-site install coordination for new builds and retrofits.

Question 18

Do you offer ongoing key management after install?

Accepted Answer

Yes — we manage roll-outs, change-key control and ongoing key administration so your master key system stays secure as staff and tenants change.

Question 19

What industries do you specialize in?

Accepted Answer

Hotels & resorts, construction & development, airports, cruise & marine destinations, healthcare, commercial buildings, luxury residential, and government & institutional facilities.

Answers, straight from the workshop.

Working with Lock Solutions Bahamas

Locksmithing, hardware & keys

Electronic security systems

Doors, frames & impact protection

Master key systems & project work